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Business Center is a personalized administration center that allows you to manage your business from *any Internet connection anywhere in the world.
With Business Center you will be able to view information about every caller, regardless of whether they left a message for you or not. Even if they have “call blocking,” we are able to legally capture and display their number. The information you will see includes:
- When a call was made.
- The phone number of the caller.
- How long they were on your system.
- The length of any message left for you.
Best of all, you will be able to listen to your messages right over the Internet at no “per-minute” cost to you!
Business Center also allows you to send and receive faxes and e-mails. Any received faxes or e-mails will be displayed on the same screen with your phone messages, allowing you to manage all your incoming messages from one location. The system also allows you to load simple or complex voice sales presentations, create autoresponders, manage a contact base, and measure the results of your marketing efforts.
In short, Business Center allows you to harness the power of the Internet to make your business more productive and more efficient. This Help Guide will help answer any questions that may arise as you familiarize yourself with all of the benefits of this system. We wish you the best of success!
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Business Center is jam packed with features. Following is a list of some of the most common items requiring help and where you can find help in this guide.
 Log-in Options
- Changing Your Business Center Log-in Username - Section 10.01 Change Your Log-in Username
- Changing Your Business center Log-in Password - Section 10.02 Change Your Business Center Password
- Changing Your Toll-free Number System Access Code - Section 10.17 Changing Your Telephone Access Code
 Toll-free Number Issues
- Listening to Voicemail Messages - Section 4.02 Retrieving New Messages
- Recording a Greeting - Section 02. Setting Up Your Toll-Free Number
- Setting Up Notification Options - Section 2.01 Setting Up Notification Options
 Fax Issues
- Viewing a Fax - Section 4.02 Retrieving New Messages
- Downloading the Fax Converter - 9.05 Adding Fax Documents
- Fax-on-demand - Section 10.19 Touch-Tone Options
- Fax Broadcasting - Section 9.07 Sending Faxes
 E-mail Issues
- Composing an E-mail - Section 4.08 Composing E-mails
- E-mail Templates - E-mail Templates are used for e-mail broadcasts and as components of automated campaigns. See Sections:
9.01 Creating E-mail Templates in the File Manager
9.01a Merging Information into E-mails
9.01b Prompting for Information
9.01c Plain Text and HTML E-mails
9.02 Edit an E-mail Template
- E-mail Broadcasting - Section 9.04 Sending E-mail Broadcasts
- Setting Your Default E-mail Account (For users with more than one Business Center e-mail account)- Section 10.08 Default E-mail
- Using an Outside E-mail Address - Section 10.07 POP3 E-mail Accounts
 Automated Campaigns
- Creating Campaigns - Section 9.10 Automated Campaigns (Autoresponder)
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